BBB warns Mississippians about utility bill scam

HATTIESBURG, Miss. (WHLT) — The Better Business Bureau is warning Mississippians about a utility scam targeting Mississippi Power customers.

The BBB said they were contacted by power company about the scam.

The potential victim was a Gulfport business owner . She was told her bill was past due and that she needed to pay $1,300 through either a debit card or a moneygram card. She was told if she did not pay, her electricity would be turned off.

BBB officials said the scammers call consumers to inform them that their utility bill is past due and their service is about to be disconnected. Then they offer several different ways for you to pay electronically, such as using a GreenDot MoneyPak card.

The BBB said these types of payments should be treated like cash and there is no way to retrieve money once it is used.

Mississippi Power is offering tips for their customers:

  • While utility companies place courtesy calls if you are at risk for disconnection, these are recorded calls, and are not calls from live customer service representatives.
  • You should never give your personal information to strangers. If a call sounds suspicious, call 1-800-532-1502 to speak with a Mississippi Power service representative.
  • Do not give out personal or other banking information.
  • Immediately contact your local police department.
  • Contact Mississippi Power customer ser­vice at 1-800-532-1502.

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